Call Centre, CRM, POS, Loyalty, Rewards Management Solutions

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Light up your success journey

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Build your relations

Intimate CRM

enhanced customer services with real-time data.

Make intelligent IVR

Intimate IVR

Intimate IVR is a boutique technology focused on calls and database connectivity

Centralize your POS to cloud

Intimate POS

Intimate POS is a cloud technology to linkage your business.

Connect your communication

Intimate Chat

Connect Business Communications

Link your calls

Intimate Call Manager

Calls management to enhance service quality.

Schedule your resources

Intimate Booking

Intimate Booking easily show the availability of rooms & resources.

Manage your customers

Intimate Contact

The ultimate solution for account management

Marketing your customers

Intimate Marketing

Intimate Marketing is a tool that promotes your business through SMS, Calls, Post and Email campaigns.

Enhance your customer loyalty

Intimate Loyalty

Launch your membership program to stimulate customer’s repeat purchase

Rewrite Card System

Rewrite card

Rewritable thermal recording material that enables you to instantly print and erase the information for hundred times.

Latest News

Intimate CRM will attend World SME Expo 2014 at Hong Kong Convention and Exhibition Centre.

Intimate CRM integrated to PBX system for call log management.

Intimate CRM will join HKTDC Entrepreneur Day on 2-3/5/2014.

Some clients and call centers︰

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Sales & Marketing

Intimate CRM - Great Solution for Sales and Marketing

- Deliver enhanced customer services with real-time data, boost revenue and increase sales pipeline accuracy.

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Intimate Chat

Create Intimate Business Communications

Tailor-made communication systems for companies, login anytime, anywhere. Enhance communications between employees and departments through IntimateChat.

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Call Manager

Deliver Customized Customer Services

Flexible and low establishment cost, with comprehensive call center functions and user-friendly interactive interface. Integrates with MyPBX capabilities, enhance service quality.

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Auto-Dialer

Automatically dials telephone numbers

- An automatic call dialer (auto-dialer) is a part of Intimate system module. Once the call has been answered, the autodialer either plays a recorded message or connects the call to a live agent.

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Intimate Chat

Create Intimate Business Communications

Tailor-made communication systems for companies, login anytime, anywhere. Enhance communications between employees and departments through IntimateChat.

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Call Manager

Deliver Customized Customer Services

Flexible and low establishment cost, with comprehensive call center functions and user-friendly interactive interface. Integrates with MyPBX capabilities, enhance service quality.

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Point of Sales

Intimate POS - is a cloud technology to linkage your business.

designed for you to stimulate the repeat purchase of customer to generate more sales and nurture a good relationship with customers to capture their lifetime value.

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Call Center

Intimate Call Center - Provides a comprehensive call center functions

Cloud based phone system and call center software, direct callers to the right agent every time, work efficiently as a team.

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Intimate Contacts

Contacts Management - Enhance your customer relationship management capability

Designed for you to facilitate your business communication with accounts, which enables you to engage your customers at any time

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Why use CRM?

Great Value

Intimate CRM is a professional and reliable system that provides you with great value, leading you to your success journey.Cloud -

Anywhere, Anytime

Cloud based
Enter CRM anytime, anywhere
No location restrictions

ADVANCED FEATURES

Multi-advanced features to convenient users in daily working conditions

Track All Sales ACTIVITIES

Record all clients and sales information, status, events, activities, etc.
Easily search information
Minimize project failures

Varieties of Reports

Contains a variety of reports
Better planning for the future year, find hidden opportunities

USER FRIENDLY

Easy to use
No special I.T. skills required

Integrates with PBX Phone System

Easily identify which customer called, creating customer loyalty
Dial-out to customers directly through CRM

Problems Encountered Without CRM

Intimate CRM can solve all these problems effectively.

Clients handover is hard

No idea stages clients currently in, have special discounts or about to sign contracts, etc.,
Leads to project failure

LACK BUSINESS OPPORTUNITIES FROM EXISTING CUSTOMERS

Seldom have re-purchase, but second or third business opportunities important for business expansion

EXPENSIVE YEAR END REPORTS

Analyze performances by year end reports and data for next year's planning
Spent lots of time, money and effort

SALES PERFORMANCES OVER DEPENDENT ON PARTICULAR SALES

Outstanding sales performs badly or resign, affect sales performance hugely