.jpg) | Calls Management Telemarketing or conducting follow-up calls in sales or support is easy. Target lists of prospects or customers can be allocated in such a way that calls are schedules as a telesales or support representatives become available.
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| Integrates With MyPBX IP PBX Phone System
Intimate CRM integrates with MyPBX IP PBX phone system to manage the routing of inbound calls and auto-dialing for outbound calls.
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| Manage Inbound And Outbound Calls Execute inbound and outbound calls inside Intimate CRM and view the key details of the call, such as name of the contact, emails address and telephone number, instantly. |
| Connect Multiple Call Centers
Operate multiple call centers in your company as separate entities by creating Intimate PBX API connector. | .jpg) |
.jpg) | Manage Call Log Reports
Create call log reports based on the current days's, week's, month's inbound and outbound calls in Intimate CRM.
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Incoming Calls System
Users can set the incoming calls system, balanced distribution of calls, the system can track the seats or agents status in real-time, and produce an effective agent queues, use of permutation algorithm, to connect calls to the most appropriate agent.(1).jpg)